GENERAL CONSIDERATIONS AND SCOPE JANALIPA
maintains a portal www.janalipa.lk and ecommerce site to purchase cooking stoves and accessories. Terms and conditions will be applicable to all who enter the www.janalipa.lk site whether browsing or transacting. If periods are stated in working days, these include all weekdays except Saturday and Sunday and all statutory holidays.
Using www.janalipa.lk site
When transacting on the Site your personal details will be requested and will be your responsibility to provide complete and accurate personal details.
SERVICE AND COMPLAINTS
Your satisfaction is important to us and we will strive to attend to your service requests and complains promptly. You may write to our customer service division on firstname.lastname@example.org or send a your details and requests through our contact page.
As a part of transacting purchases on www.janalipa.lk you will be asked to provide personal data. This data is required by us to process the orders effectively on www.janalipa.lk. All personal data is confidential and will be treated by us in accordance with relevant legal regulations. To safeguard your privacy in online payment transactions janalipa uses the latest encryption techniques through a reliable and secure payment gateway provider.
IMAGE AND CONTENT RIGHTS
All images and other content on www.janalipa.lk belong exclusively to JANALIPA. The use of any images or content in whatever form is prohibited and will result in legal action.
RETURN OF PRODUCTS PURCHASED ON www.janalipa.lk
Due to the nature of the products returns will not be accepted.